Integrated Management: Combines customer relationship management (CRM) and human resource management (HRM) in a single platform.
Employee Tracking: Monitors employee performance, attendance, and productivity.
Customer Insights: Provides detailed analytics and insights into customer behavior and preferences.
Automated Workflows: Streamlines processes with automated workflows and task management.
Data Security: Ensures secure storage and handling of both employee and customer data.
Customizable Dashboards: Offers customizable dashboards for both HR and sales teams.
Communication Tools: Includes internal communication tools for better team collaboration.
Recruitment Management: Facilitates recruitment processes from job posting to hiring.
Customer Support: Integrates customer support functions such as ticketing and live chat.
Reports and Analytics: Generates comprehensive reports on HR and CRM metrics.